Maid Agency Singapore — About Jans Maid & Employment Agency

Jans Maid is a truly affordable maid agency and maid agency Singapore families trust for domestic helper placement, transfer maid Singapore cases, direct hire, renewals, and MOM paperwork. Because pricing should be clear and support should be real, we keep fees transparent, guide you through interviews and insurance, and, moreover, stay on WhatsApp long after your helper starts. Additionally, our flexible installment plan keeps quality help accessible for every household.

Maid agency Singapore team — Indonesian, Myanmar and Filipino domestic helpers

MOM-licensed • Ethical recruitment • Doorstep delivery

Our 4-Step Hiring Process

Selection → Documentation → Medical & Training → Deployment. For details, see our services.

Director’s Story — A Maid Agency Singapore With Heart

Miss Nora launched Jans Maid after watching friends battle unclear fees, rushed matching, and silence once a helper arrived. Therefore, she designed a process that puts families first: honest pricing, careful interviews, and responsive aftercare.

Although the company is young, we have already served 1,000+ clients across Singapore. We were also among the first agencies to introduce doorstep delivery so your chosen helper arrives at home after MOM clearance— no extra trips, and no stress. Consequently, onboarding feels warmer for everyone.

Today she still reviews shortlists personally. As a result, every placement reflects your real routine—infant care schedules, child care expectations, eldercare needs, cooking styles, and pet habits. In short, if she wouldn’t hire that helper for her own home, she won’t recommend the match to yours.

Our MDW standards and affordability promise

In Singapore, helpers are formally known as MDW (Migrant Domestic Worker). We treat every MDW with respect and comply fully with MOM rules—contracts, insurance, orientation and safe deployment. Meanwhile, our position as an affordable maid agency means you always get a clear fee breakdown, flexible installments, and practical advice on salaries, levy and training. Moreover, our team stays available for mediation and coaching whenever it’s needed.

Results that matter

98%
Placement success rate
1 Week
Average matching time
Top 3
Rated Top 3 Maid Agency in Bukit Merah

Recognition via independent local listings for consistent service quality.

Why Families Choose Our Maid Agency Singapore Services

Ethical pricing

Upfront fee breakdown • MOM-compliant contracts • 6-month installment plans • Price-match against licensed peers

Rigorous vetting

5-stage screening with live interviews • Reference checks • MOH-clinic health checks • Psychometric testing

End-to-end support

WhatsApp support for 2 years • 1-year, 2-replacement guarantee • Contract renewal assistance • Complimentary mediation

Compliance and Convenience, Without the Hassle

📌 MOM-licensed agency

Accredited by the Ministry of Manpower for full compliance and peace of mind.

📌 Fully online process

From interviews to contracts, everything is handled securely online; consequently, there’s less paperwork.

📌 Doorstep delivery pioneers

We helped popularise doorstep delivery for helpers after MOM requirements—therefore, you start smoothly at home.

📌 Exclusive pet care

Specialist helpers trained to care for your pets with safety and love.

Our philosophy

Bringing help into your home should be effortless. We provide trained, compassionate and reliable helpers who understand Singaporean families.

Moreover, transparency and fairness guide each step—from fees and MOM paperwork to confidentiality and flexible plans for infant care, child care, and eldercare needs.

  • Trained in childcare, elderly care and household routines
  • Matched to your priorities (cooking, eldercare, pet care)
  • Trusted nationalities: Indonesia, Myanmar, Philippines

Success Story: Seamless Placement & Peace of Mind

Miss Chan in Bukit Merah needed reliable help fast but worried about up-front costs. Within 48 hours we: matched her via live video interviews, handled MOM docs digitally, set a 6-month installment plan, arranged insurance, and delivered her helper to the doorstep. In short, her helper arrived in 7 days.

What Clients Say About Our Maid Agency Singapore Services

“The fee of $54 is an absolute deal… second engagement after 3 years. Highly recommended!”

— P C H E D P ★★★★★

“Very efficient and friendly staff. Processed our request fast. Thanks a lot, Zee!”

— Vikneswari Satchitanandam ★★★★★

“Zee was professional and handled my odd requests. Excellent service.”

— Shawn Tang ★★★★★

Maid Agency Singapore — FAQs

Is Jans Maid licensed by MOM?

Absolutely — MOM License No. 21C0862.

Do you offer installment plans?

Certainly — flexible options for agency and processing fees.

How fast can I hire a maid?

Fresh hires usually take 1–3 weeks; transfer maids are often completed within a week.

Will I get a replacement if the helper isn’t suitable?

Yes — one free replacement within one year.

Can I change the nationality of the helper?

Of course — Indonesian, Myanmar, or Filipino, depending on availability.

How much is your agency fee?

We keep rates low and fully transparent. See our packages.

If my maid gives me a problem, what can I do?

We’ll promptly arrange a counselling session with the helper and her agent to resolve issues.

If I change a maid, will my placement fee be forfeited?

No — we transfer your placement fee to the next maid you choose.

Will I be refunded my agency fee?

Yes — if you decide not to engage our service, we refund in line with MOM regulations.

How much do I pay to engage your agency?

Only a minimal payment is collected after you’ve selected a maid to employ.

Do I need to come to your office when the maid arrives in Singapore?

No — we can deliver the maid directly to your home once all MOM requirements are completed.

Visit or Message Us

Jans Maid & Employment Agency — 1001 Lower Delta Rd, #01-02, Singapore 099307. Prefer online? Message us and we’ll respond quickly.

WhatsApp: 9770 7078 • Email: admin@jansmaid.com

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4.9 (124)
Google Reviews
Top 3 Maid Agencies in Bukit Merah
Independently listed by ThreeBestRated
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