Jans Maid & Employment Agency is MOM-licensed and helps Singapore families hire fresh, transfer and direct-hire domestic helpers with thoughtful matching and clear support.
Mr Syed Azmir
Former professional footballer and artiste, now a football coach.
Choose the essentials. Your selections will open in WhatsApp so a consultant can check current approved biodata and guide the next step.
Families repeatedly highlight responsive communication, a smooth process, transparent explanations and professional support.
Read our Google reviews
“I would like to give 10 stars to Jansmaid & Employment Agency, especially Miss Sally, for her patience throughout the process. I will not hesitate to recommend your agency to my relatives and friends.”Featured excerptView Nadzirah Mahli's review on Google
“As a first time employer, I had a pleasant experience hiring a helper thru them. Zee explained all things in detail from the start till end. Things were transparent throughout.”Verified Google reviewView Izhar Zainal's review on Google
“The best reliable trusted agency... Advise me as the 1st timer til the end of the smooth process ..”Verified Google reviewView Azian J's review on Google
“A friend recommended Jan’s Maid Agency to me and I’m so glad they did! They truly cater to their clients' needs and budgets. Secured a great helper through them.”Verified Google reviewView Salimah Ibrahim ali's review on Google
When a happy client takes the time to share his experience, it means more to us than any advertisement. After trusting Jans Maid & Employment Agency to help his family find a suitable helper, Mr Syed Azmir kindly chose to share his experience.
This is not a paid endorsement. It is a genuine client testimonial shared with permission.
We started Jans Maid & Employment Agency after experiencing the helper-hiring journey as employers ourselves. We understood how overwhelming the process and high upfront costs could feel, so we set out to provide clearer guidance, itemised quotations and more manageable payment options for eligible employers.
Approaching four years in business, we have had the privilege of serving people from many walks of life—from business leaders and public figures to families hiring a helper for the first time. Every household receives the same discretion, respect and careful guidance.
Our clients live across Singapore, from heartland communities such as Yishun and Tampines to central neighbourhoods around Orchard, while our two branches keep us closely connected to families in Depot Road and Woodlands.
We continue to learn from every placement and improve how we work. Where better processes create genuine savings, our aim is to pass those efficiencies to clients through clearer, fairer pricing—while maintaining responsible placement standards and personal support.
Our responsibility does not end at handover. We remain contactable through WhatsApp throughout the helper’s 24-month employment period. When she completes her contract and both parties choose to recontract, we waive our Work Permit renewal service fee; applicable government and third-party charges remain payable.
Tell us what your home really needs. We will guide you towards the most suitable route.
Overseas helper sourcing, interviews, documentation and arrival preparation.
Learn moreMeet and interview helpers who are already in Singapore and available for transfer.
Learn moreAlready found your helper? We can assist with the required paperwork and mandatory processes.
Learn morePractical guidance and communication support after your helper joins your home.
Learn moreLearn what to assess by source country and care requirement, then request current approved biodata privately.
Infant routines, elderly care, pets, cooking preferences, language, home size and family culture all matter. Our consultants use these details to shortlist helpers you can interview with confidence.
Recognised among ThreeBestRated®’s 3 Best Maid Agencies in Bukit Merah, Jans Maid & Employment Agency has expanded to 888 Plaza—bringing personal guidance closer to families in Woodlands, Marsiling, Admiralty, Sembawang, Canberra and Yishun.
Woodlands Drive 50
#01-K3, Singapore 730888
Client stories, helper handovers, practical guidance and everyday moments from our team.
Depot Road
Depot Road
Woodlands
Depot RoadRead the Google reviews, watch a genuine unpaid client story and view the independent ThreeBestRated® Bukit Merah listing.
Clear, mobile-friendly articles covering first-time hiring, care support, adjustment, costs, safety and privacy.
Clear starting points for common employer questions. Application-specific advice will be confirmed by a Jans Maid & Employment Agency consultant.
Start by telling Jans Maid & Employment Agency about your household, care needs, preferred timeline and any previous experience as an employer. An experienced consultant will guide you through shortlisting, interviews, costs, paperwork and the steps leading to placement.
Yes. A dedicated consultant will be your main point of contact and help review practical after-placement or communication matters throughout the helper's 24-month employment period.
Some employers use the search term ‘agency fee’ when comparing domestic-helper hiring costs. Jans Maid & Employment Agency uses the term service fee. Your itemised quotation will distinguish our service fee from placement-related amounts, mandatory charges, insurance and other third-party costs.
The employer-facing service fee is a flat $58 for fresh MDW applications. Placement-related amounts, mandatory charges, insurance and other application-specific costs are separate and will be shown in an itemised quotation.
Consultation is free, and Jans Maid & Employment Agency does not collect a deposit before you have finalised a helper, so there is normally nothing to refund at that stage. If payment has been made for a confirmed application, any refund is assessed under the signed service agreement and the work already performed.
Yes. Our support continues when employer and helper choose to recontract. Jans Maid & Employment Agency waives its Work Permit renewal service fee; applicable MOM fees, insurance, medical expenses and other government or third-party charges remain payable.
Use the helper finder or WhatsApp Jans Maid & Employment Agency with your household needs, preferred hiring route and timeline. A consultant will check current availability and share relevant approved biodata.
Yes. We assist with fresh MDW placement, transfer helper matching and direct-hire paperwork, subject to applicable requirements and approval.
Jans Maid & Employment Agency has offices at Depot Heights Shopping Centre on Depot Road and 888 Plaza on Woodlands Drive 50.
Replacement support is available within 12 months, subject to the signed service agreement. Ask our consultant whether the service-fee waiver applies and which replacement-related, mandatory or third-party charges may remain.
Jans Maid & Employment Agency assists with Indonesian, Myanmar and Filipino domestic helpers, subject to current availability, prevailing requirements and the appropriate approvals.
Yes. Send your household needs, preferred care skills, languages, source country and timeline through WhatsApp. A consultant will check current approved biodata and guide the next step.
