Direct Hire Maid Singapore
Considering direct hire maid Singapore options? This guide explains how it works, the pros and cons, real cases, and how Jans Maid Agency can help you with smooth, MOM-compliant paperwork.

Benefits of Direct Hire Maid Singapore
Avoids agency fees and lowers upfront cost.
Choose a helper through personal recommendations.
Discuss salary and contract terms directly.
Real Stories: Why Direct Hire Can Be Risky in Singapore
While direct hire can offer savings, we've seen how risky it can be for many employers. Here are two real cases that highlight the dangers of direct hire maid Singapore:
An employer found a maid via social media and paid her agent in Batam directly, attracted by the much lower upfront cost. After just one month, the maid ran away—she had kept her passport and left Singapore. The employer lost both the money and the helper, and was unable to recover any payments from the agent in Indonesia. He eventually engaged Jans Maid Agency for peace of mind, knowing our replacement support and accountability were always there if anything went wrong.
Another employer paid a direct hire “agent” in Indonesia, handled all his own paperwork, and waited—only for the maid to never show up. Calls and texts to the agent were ignored, and the money was lost in an all-too-common scam. We provided the employer with free advice on what to do next, as our agency was founded to help employers minimise unnecessary payments and risks.
Challenges of Direct Hire Maid Singapore
You handle all MOM paperwork yourself.
If it doesn't work out, you start over.
Unverified agents overseas may disappear.
No help if issues arise later.
What Happens if My Direct Hire Maid Runs Away?
If your direct hire maid leaves unexpectedly, you bear all re-hiring costs. There is no guaranteed free replacement. MOM levies and new paperwork fees will apply again. Agency hire typically includes a replacement policy for peace of mind.
Key Disadvantages to Consider
- ❌ No guaranteed replacement if the helper leaves early.
- ❌ Risk of scams from unverified agents overseas.
- ❌ Full responsibility for MOM forms and insurance.
- ❌ No agency support during disputes or problems.
- ❌ No orientation or training on Singapore standards.
Steps for Direct Hire Maid Singapore Process
- Find a Helper: Use personal contacts or online platforms.
- Interview and Screen: Check suitability carefully.
- Handle Paperwork: Apply for permits and ensure MOM compliance.
- Prepare for Arrival: Arrange accommodation and orientation.
Essential Things for Employers to Know
- Employer Eligibility: Must be 21+, mentally capable, and a Singapore resident.
- Ethical Hiring: Provide fair working conditions.
- Cost of Hiring: Includes salary, levy, insurance even without agency fees.
How Jans Maid Agency Can Help
Even if you've found your own helper, our Direct Hire Processing Service includes:
- Complete MOM paperwork and work permit applications
- Insurance arrangements and renewals
- Guidance on Employer’s Orientation Programme requirements
- Transparent fees with no hidden charges
We ensure your direct hire maid Singapore process stays smooth and fully compliant.