Singapore's Most Trusted Maid Agency | Since 2021
Our Story as a Leading Maid Agency Singapore Services in Singapore
At Jans Maid & Employment Agency, we began in 2021 with a clear goal: redefine how domestic helpers are placed in Singapore homes. Families were frustrated by unclear pricing, poorly matched helpers, and minimal follow-up. As a maid agency Singapore, we fixed that by offering full MOM compliance, honest service, and ongoing support.
Since then, we’ve grown by word of mouth, transparent pricing, and ethical recruitment. Today, we’ve empowered hundreds of households with caring, well-prepared helpers—thanks to strict screening, local orientation, and attentive case management.
Drawing on years of firsthand experience as an employer, Miss Nora founded Jans Maid Agency to tackle the industry’s biggest pain points—ensuring clarity, care, and continuity at every step.
Miss NoraDirector
“Switching to Jans Maid saved us over 30% on agency fees, and our helper was seamlessly onboarded—fully prepared and confident from day one.” – The Tan Family
- Ministry of Manpower Accredited
- Top 3 Maid Agencies in Bukit Merah
- Embassy-Approved Training Program
Why Singapore Families Choose Our Maid Agency Singapore Services
1. Transparent Matching
Live video interviews and full helper profiles—skills, references, temperament—so you make an informed choice.
2. Cultural Orientation
Our 40-hour program immerses helpers in local customs, household routines, and dietary preferences before arrival.
3. Dedicated Case Management
Your personal consultant supports you from selection through settlement and beyond.
For detailed fee breakdowns and MOM regulations, explore our Maid Agency FAQ Singapore .
Our Success Metrics & Core Values for Maid Agency Singapore Services
Our Core Values & Commitment as a Maid Agency Singapore
1 Ethical Pricing
- Upfront breakdown of every fee
- MOM-compliant contracts with no hidden clauses
- 6-month installment plans with low up-front payment
- Price-match guarantee against licensed peers
2 Rigorous Vetting
- 5-stage screening including in-person interviews
- Reference verification for prior employment
- Health checks at MOH-approved clinics
- Psychometric testing
3 End-to-End Support
- WhatsApp support throughout the 2-year contract
- 1-year, 2-replacement guarantee
- Contract renewal assistance after 2 years if extended
- Complimentary mediation for any concerns
Connect with Singapore’s Trusted Maid Agency Singapore Services
Follow us on Instagram—our agency posts fresh updates every two days.
98% of inquiries receive a response within 15 minutes (9 AM–9 PM).
Our Diverse Helper Options — Maid Agency Singapore Services
As part of our comprehensive maid agency Singapore services, we offer a range of vetted domestic helpers tailored to your needs—English-fluent Filipino childcare specialists, disciplined Myanmar general-service maids, skilled Indonesian caregivers and cooks, plus dedicated eldercare and pet-care assistants.
Filipino Maids
English-fluent helpers trained in childcare and household management—perfect for families with young children.
Myanmar Maids
Disciplined, quick-learning assistants adept at general chores and compassionate elderly care.
Indonesian Maids
Experienced caregivers skilled in cooking and caregiving, trusted by many Singapore households.
Elderly Care
Specialised aides trained in mobility support and companionship for your loved ones.
Pet Care Assistance
Pet-loving helpers who walk, feed, and look after your furry friends with dedication.
Why Families Trust Our Maid Agency Singapore Services
As Singapore’s leading maid agency Singapore, Jans Maid Agency combines transparency, reliability, and personalised care—from your first enquiry right through post-placement support.
📌 MOM Licensed Agency
Accredited by Singapore’s Ministry of Manpower for full compliance and peace of mind.
📌 Fully Online Process
Complete every step—from interviews to contracts—securely online, no paperwork hassles.
📌 Doorstep Delivery
We personally deliver your chosen helper right to your home for a stress-free start.
📌 Exclusive Pet Care
Specialist helpers trained to look after your pets with love, safety, and reliability.
Our Philosophy as Singapore’s Most Trusted Maid Agency
As a leading maid agency Singapore, we believe bringing help into your home should be effortless. Our mission is to provide trained, compassionate, and reliable helpers who understand exactly what Singaporean families need.
Moreover, transparency and fairness guide every step—from clear fee breakdowns and full MOM compliance to strict confidentiality, a 1-year replacement guarantee, and flexible installment plans tailored to your budget.
Trained in Care
Our helpers complete hands-on training in childcare, elderly care, and household routines—so you enjoy genuine peace of mind.
Matched by Strength
We listen closely to your priorities—whether cooking, eldercare, or pet care—and hand-pick a helper whose skills align perfectly.
Trusted Nationalities
Partnering with top agencies in Indonesia, Myanmar, and the Philippines ensures every candidate arrives fully vetted and ready to help.
Got questions or ready to begin? Send us a WhatsApp message and our friendly team will guide you through every step—no obligation, just honest advice.
📲 Chat with Us on WhatsAppWhat Our Clients Say About Our Maid Agency Singapore Services
Here are a few recent reviews from families who trusted our maid agency Singapore services to find their perfect helper.
“The fee of $54 is an absolute deal! Thank you for matching us with the right helper once again—this is our second engagement after 3 years, and we're just as satisfied as the first time. Highly recommended!”
“Very efficient and friendly staff. Processed our request for a helper relatively fast. Thanks a lot Zee for all the assistance and advice!”
“Zee was very professional and even helped me with my weird requests. Service wise is excellent!”
Frequently Asked Questions About Our Maid Agency Singapore Services
Below are answers to the most common questions about our professional maid agency Singapore services by Jans Maid Agency.
Is Jans Maid licensed by MOM?
Do you offer installment plans?
How fast can I hire a maid?
Will I get a replacement if the current helper is not suitable?
Can I change the nationality of the helper?
How much is your agency fee?
If my maid gives me a problem, what can I do?
If I change a maid, will my placement fee be forfeited?
Will I be refunded my agency fee?
How much do I pay to engage your agency?
Do I need to come to your office when the maid arrives in Singapore?
Success Story: Seamless Placement & Peace of Mind
When Miss Chan in Bukit Merah needed reliable help quickly—but was concerned about high up-front costs—she turned to Jans Maid Agency. Within 48 hours of her enquiry, we:
- Matched her via live video interviews with three pre-screened helpers
- Handled all MOM paperwork digitally—no office visits required
- Customized a 6-month installment plan with a low up-front payment
- Arranged the best insurance plan to safeguard her helper’s wellbeing
- Delivered the chosen helper right to her doorstep for instant peace of mind
The result? Her helper arrived in just 7 days, with an affordable initial payment and comprehensive coverage—making quality domestic support fast, affordable, and worry-free.